Compliance Assistant Manager (5119) Job at Cambridge University Press & Assessment | Manila

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Compliance Assistant Manager (5119)

Job Description

Employment type: Permanent Location: Makati City, Metro Manila Work setup: Hybrid (2 times a week onsite) Work schedule: 6am-2:30 pm (UK time) | 2pm-10.30 pm (PH time) Pay range: Php 30,000 to 40,000 Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. Are you looking for a new challenge? We are looking for a Compliance Assistant Manager to join the UK Education/OCR Compliance Team. This is a varied and interesting role to support the Compliance Team helping to maintain and build public, customer and regulatory confidence in OCR's assessments and processes by expertly triaging and leading the administrative processing of malpractice cases, appeals, complaints and other compliance processes. This is to ensure we provide high levels of customer service, maintain the integrity of our qualifications and remain compliant with statutory and regulatory requirements What will you do as a Compliance Assistant Manager? This role gives the job holder a unique insight into all aspects of OCR's work. As a Compliance Assistant Manager, you will:

Lead a team of officers in the Manila office

Lead the investigation of complex and sensitive cases.

Takes or signs off decisions on compliance team cases, including Malpractice and Appeals.

Writes or signs off the written outcome of the case, ensuring it meets expected standards required for external communication.

Manages the planning and delivery of aspects of the high pressure, high stakes compliance team processes to ensure OCR maintains the integrity of its qualifications, is compliant with statutory and regulatory requirements, is successful in operational delivery and is continuously improving. For example, the Assistant Manager may have responsibility for managing cases of particular types or for a particular qualification group or for managing a particular part of the process.

Qualification

What makes you the ideal candidate in this role? You are an excellent communicator, highly organised, can juggle multiple tasks and enjoy working both independently and in a team. To be successful in this role, you will have:

A flexible, positive, can-do attitude.

Excellent English communication skills in spelling, punctuation, and grammar

Confidence to liaise with and influence others of all levels of seniority

Experience of process management and problem-solving

Experience supervising staff

Working to tight deadlines and under pressure and supporting team members to do this

Organised and focused

Resilience, the work of the team involves dealing with some sensitive and upsetting cases

At Cambridge, we believe in hiring candidates who bring in a diverse set of experiences and perspectives; we prioritise culture add over culture fit. We value a growth mindset and encourage our employees to pursue their potential. We welcome all candidates who share our passion for excellence.

About The Cambridge University Press & Assessment | Manila

At Cambridge University Press & Assessment, we are dedicated to empowering individuals worldwide to unleash their full potential and pursue excellence in line with our vision of #PursuingPotential.

As a renowned academic publisher and assessment organization, we are deeply rooted in the esteemed University of Cambridge. Moreover, we take immense pride in being recognized as a certified Great Place to Work in the Philippines.

Our mission is clear—to make a meaningful contribution to society by advancing education, fostering learning, and promoting groundbreaking research at the highest international standards. Each year, we provide invaluable support to millions of individuals, equipping them with the tools they need to thrive.

From passionate educators and eager learners to pioneering researchers and esteemed academics, we play a vital role in building confidence and facilitating success across more than 170 countries worldwide. We offer a platform for individuals to showcase their knowledge, kindle curiosity, and nurture a deep understanding of the world around us.

Guided by the principles of Great Place To Work and the unwavering dedication of our employees, Cambridge University Press & Assessment Manila embodies a united, dynamic, and inclusive global community. We are an organization that embraces change, values the aspirations of our employees, and consistently strives to meet the evolving needs of our customers.

#WeAreCambridge #PursuingPotential #GreatPlaceToWorkCertified

Why join us?

Are you ready to be part of something greater? Join Cambridge and embark on a rewarding journey dedicated to transforming lives through education.

We are an internationally renowned organization with a powerful mission to make a difference. With a global presence spanning multiple countries and a diverse workforce of over 6,500 dedicated individuals, we are proud to shape the future of learning on a worldwide scale.

At Cambridge, we believe in the intrinsic value of education and its ability to empower individuals to reach their full potential. You will have the opportunity to contribute to our noble cause and make a lasting impact. Whether you are an innovative strategist, a skilled researcher, a passionate educator, or a creative problem-solver, we are looking for individuals like you to join our exceptional team.

Together, we will ignite curiosity, spark inspiration, and unlock the true potential within every learner. Join us at Cambridge and become an integral part of our mission to shape minds, change lives, and create a brighter future for generations to come.

Compliance Assistant Manager (5119)