Content Support Coordinator (5256) Job at Cambridge University Press & Assessment | Manila

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Content Support Coordinator (5256)

Job Description

Employment type: Permanent Location: Makati City, Metro Manila Work setup: Hybrid (at least 2x a month in the office) Work schedule: flexible (with at least 4-hour overlap with UK time) Pay range: Php 22,000-28,000 Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for Content Support Coordinators to join our Manila team. As a member of our Content Support team, your goal will be to provide support for customer content and services, including content management and service administration, to ensure timely and effective teaching and learning products for OCR's qualifications. This role supports the of the Content Support strategy for all OCR qualifications, GQ and VQ, with a particular focus on customer retention through service excellence. (Find more about OCR here: https://ocr.org.uk/about/)

Qualification

What makes you the ideal candidate in this role? As a Content Support Coordinator, you will be reporting into the Content Support Manager. You will be working with a wide range of stakeholders in Content Support, to help deliver content and services for OCR customers. The following will help you be an ideal candidate for this post:

Good Microsoft Office 365 skills in Teams, Outlook, Word, PowerPoint, Adobe Pro, and SharePoint.

Strong experience in Excel, managing data and spreadsheets.

Effective communication skills and an ability to work constructively with others.

Ability to deal effectively with internal and external stakeholders and colleagues.

Resilient, motivated, and enthusiastic, with a flexible attitude towards tasks and taking on new tasks.

At Cambridge, we believe in hiring individuals who bring in a diverse set of experiences and perspectives; we prioritize culture add over culture fit. We value a growth mindset and encourage our employees to pursue their potential. But do not let a checklist of qualifications hold you back from applying for a role with us – we welcome all candidates who share our passion for excellence.

About The Cambridge University Press & Assessment | Manila

At Cambridge University Press & Assessment, we are dedicated to empowering individuals worldwide to unleash their full potential and pursue excellence in line with our vision of #PursuingPotential.

As a renowned academic publisher and assessment organization, we are deeply rooted in the esteemed University of Cambridge. Moreover, we take immense pride in being recognized as a certified Great Place to Work in the Philippines.

Our mission is clear—to make a meaningful contribution to society by advancing education, fostering learning, and promoting groundbreaking research at the highest international standards. Each year, we provide invaluable support to millions of individuals, equipping them with the tools they need to thrive.

From passionate educators and eager learners to pioneering researchers and esteemed academics, we play a vital role in building confidence and facilitating success across more than 170 countries worldwide. We offer a platform for individuals to showcase their knowledge, kindle curiosity, and nurture a deep understanding of the world around us.

Guided by the principles of Great Place To Work and the unwavering dedication of our employees, Cambridge University Press & Assessment Manila embodies a united, dynamic, and inclusive global community. We are an organization that embraces change, values the aspirations of our employees, and consistently strives to meet the evolving needs of our customers.

#WeAreCambridge #PursuingPotential #GreatPlaceToWorkCertified

Why join us?

Are you ready to be part of something greater? Join Cambridge and embark on a rewarding journey dedicated to transforming lives through education.

We are an internationally renowned organization with a powerful mission to make a difference. With a global presence spanning multiple countries and a diverse workforce of over 6,500 dedicated individuals, we are proud to shape the future of learning on a worldwide scale.

At Cambridge, we believe in the intrinsic value of education and its ability to empower individuals to reach their full potential. You will have the opportunity to contribute to our noble cause and make a lasting impact. Whether you are an innovative strategist, a skilled researcher, a passionate educator, or a creative problem-solver, we are looking for individuals like you to join our exceptional team.

Together, we will ignite curiosity, spark inspiration, and unlock the true potential within every learner. Join us at Cambridge and become an integral part of our mission to shape minds, change lives, and create a brighter future for generations to come.

Content Support Coordinator (5256)