Employment type: Permanent Location: Makati City, Metro Manila  Work setup: Hybrid (open to 2x a week in the office)  Work schedule: Flexible Pay range: Php 102,000 to Php 139,000   Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.    We are looking for Salesforce professionals to join our growing application team. Currently we use Salesforce.com as the main application platform for over 1100 field-based sales representatives, and around 140 global and local marketing executives. The Sales, Marketing and Customer Services application team covers the full software lifecycle from business requirements, through solutions design, development and testing, and finally into everyday service and support.   Why Cambridge?  At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.  We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.  Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.     What can you get from Cambridge?  In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.   Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.     What will you do as a CRM Solutions Lead? This role will work closely with the CRM Solutions Owner who will act as sign off for final solutions. You will work alongside our Salesforce Developer and Administrator to ensure agile route to delivery. Other key responsibilities will include:

Work with Salesforce platform, Salesforce Marketing Cloud and Hubspot Marketing Hub to support critical business functions and prove high level solution designs, analyzing best in class options.

Support the Solutions Owner in implementation of prototypes and proof of concept projects to include software development, including coding, configuration, maintenance, installation, testing, and debugging, as well as producing technical documentation.

Create delivery tickets, comprehensive handovers and solution design documentation and handover to the team to deliver to the live environment.

Work closely with key stakeholders to troubleshoot and obtain detailed data models and implementation details to support building prototypes.

Work to brief independently and adopt a best practice approach to identifying solutions, promoting standards-based architectures.

Understand, analyze and try out high level solution designs with advanced complexities.

Design and implement technical services for data integration (SOAP / REST, APIs) and working closely with the Integration team.

Build marketing emails using HTML, RSS, programmatic coding within Hubspot/Salesforce Marketing Cloud.

Feed into high level solution designs in collaboration with the solution owner.

 

What makes you the ideal candidate for this role? The ideal candidate must possess below:

At least 2 years of experience in development and configuration of Salesforce Sales Cloud, Salesforce Marketing Cloud and Hubspot Marketing Hub including Apex, Visualforce, Triggers, Lightning Web Components, configuring API events, programmatic coding for email.

Proficient in SQL and JSON coding languages.

Salesforce Certification (Platform Developer I or similar) is a strong plus. If you have hands-on expertise that has not been certified, you will need to demonstrate active knowledge during the hiring process.

Salesforce Marketing Cloud Developer certification would be advantageous.

Must have Salesforce Sales Cloud Lightning experience.

Proficient in the full Hubspot Marketing Hub offering.

Proficient in the full Salesforce offering such as Sales Cloud and Marketing Cloud. Any additional experience in Service Cloud is a bonus.

Skills in Web Services (Rest/SOAP) and understand data and integration patterns for CRM.