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In this guide:

• Technical Consultant
• Functional Consultant
• IT Support Specialist
• Software Quality Assurance Specialist

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Many industries have been affected because of COVID-19. Many industries have been forced to shut down because of the pandemic, but one industry remains strong - the IT industry. These are 4 roles from the IT industry that companies continue to look for. 

 

Technical Consultants

Technical Consultants are programmers who help Functional Consultants alter systems in order to meet a client’s or business’ needs. They have strong technical knowledge to be able to provide technical support and perform troubleshooting tasks. 

They are usually familiar with ERP and CRM software such as Microsoft Dynamics Nav, Oracle E-Business Suite, Netsuite ERP, SAP/SAP Business One, Microsoft Dynamics CRM, Netsuite CRM, Pega CRM, Salesforce, or SAP CRM. 

Technical Consultants can sometimes be called SAP ABAP Programmers, Oracle PL/SQL Developers, MS AX Developers, and more.

Technical Consultants need a good foundational background in programming or coding. They usually need knowledge or experience with ABAP, program testing software, database management, SAP/Oracle systems, and systems administration. Technical Consultants work with different members of an organization so they will need good communication or interpersonal skills.

Technical Consultants who are especially in-demand these days are consultants with SAP experience. You can apply as a SAP Technical Consultant for Recruitday’s clients here or learn more about this roll on our Career Guide here.

 

Functional Consultants

Functional Consultants can sometimes be called SAP Consultants or Oracle Consultants. Their job is to plan, design, and oversee the construction of a software system. They are subject matter experts who generally have Enterprise Resource Planning (ERP) implementation expertise. They usually work closely with Business Analysts, Technical Consultants, and Software Engineers.

The products and technologies they work with are similar to Technical Consultants. These usually include ERP and CRM software such as Microsoft Dynamics Nav, Oracle E-Business Suite, Netsuite ERP, SAP/SAP Business One, Microsoft Dynamics CRM, Netsuite CRM, Pega CRM, Salesforce, or SAP CRM. 

A Functional Consultant can earn PHP 93,250 to PHP 192,500 depending on their experience. You can find a more detailed breakdown here.

The skills a Functional Consultant need include workflow and security configuration, business process analysis, requirements gathering, documentation and writing, and more.

Learn more about Functional Consultants or submit your resume here and our Recruitment Specialists will contact you if you qualify for Functional Consultant jobs with Recruitday clients.

 

IT Support Specialist

IT Support Specialists are often found in IT companies but they are also becoming more popular in the BPO setting. Their job is to oversee computer systems for businesses and offer support to the system’s users. They may perform internal assistance or assist external clients or customers, however, the specifics of the job depend highly on the requirements of the organization. 

An IT Support Specialist can earn PHP 31,000 to PHP 80,000 depending on their experience. You can find a more detailed breakdown here.

IT Support Specialists need knowledge of common IT systems as well as how to troubleshoot hardware or software issues. Most IT Support Specialists also have experience with technical writing. It is important for IT Support Specialists to have good problem solving and critical thinking skills in order for them to provide the best support possible.

You can learn more about IT Support Specialists here.

 

Quality Assurance Specialist

Quality Assurance Specialists can be called QA specialists, Quality Assurance Engineers, Software Testers, QA Testers, or Application Testers. Their main task is to develop and execute software testing plans and procedures as well as catch, document, and report bugs and coding errors to the software development team. It is good for QA specialists to be adept in the development environment, database management, and component-specific software and languages.

QA Specialists may work with test case management software such as Test Manager, Testlink, Spira, QA Symphony, as well as defect tracking software like Bugzilla, Jira, IBM Rational ClearQuest. See what other products or technologies they work with here. 

A QA specialist can earn PHP 34,175 - PHP 95,000 depending on their experience. You can find a more detailed breakdown of a QA specialist’s salary here.

 

For more information about different job roles, visit our Career Guide here.

OCTOBER 13, 2020

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