Revenue Support Specialist (5232) Job at Cambridge University Press & Assessment | Manila

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Revenue Support Specialist (5232)

Job Description

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for a Revenue Support Specialist to join our Manila team. This role will support the efficient management of customer data, billing processes, credit control administration, stakeholder communication, and group cashier and banking tasks to ensure smooth and accurate financial operations. What will you do as a Revenue Support Specialist? As a Revenue Support Specialist, you will be responsible for creating and maintaining customer master data, assisting with billing processes, supporting credit control administration, liaising with stakeholders, and performing various cashier and banking tasks to ensure efficient and accurate financial operations across Global Revenue Team. You will also be expected to:

Create and maintain Customer Master data in line with business processes and service level agreements.

Assist in preparing and processing billing documents to ensure accurate and efficient invoicing for the Group.

Support the credit team with administrative tasks, enabling credit controllers to focus on proactive credit management.

Liaise with internal and external stakeholders to ensure efficient completion of administrative tasks, including managing the credit control email inbox, sending copy invoices, and logging disputes.

Perform group cashier and banking tasks, including processing bank statement transactions, handling multi-currency card payments, processing cheques, and reconciling customer accounts.

Respond to internal and external queries, log invoice disputes, compile data for reports, and propose process improvements.

Ensure compliance with audit, legal, GDPR, and system integrity requirements.

Qualification

What makes you the ideal candidate for this role? You will be an ideal candidate if you have strong background in transactional finance / B2B credit management environment, able to communicate effectively and have a proactive approach to problem-solving and process improvement. Having the skills, knowledge, or experience on the below would also be essential:

Ability to follow and understand processes.

Good interpersonal and excellent communication skills.

A high level of accuracy and attention to detail would be essential working across all three Global Revenue teams.

Flexible approach to work as dictated by business needs.

Proficiency in using Excel and other Microsoft Office Tools.

About The Cambridge University Press & Assessment | Manila

At Cambridge University Press & Assessment, we are dedicated to empowering individuals worldwide to unleash their full potential and pursue excellence in line with our vision of #PursuingPotential.

As a renowned academic publisher and assessment organization, we are deeply rooted in the esteemed University of Cambridge. Moreover, we take immense pride in being recognized as a certified Great Place to Work in the Philippines.

Our mission is clear—to make a meaningful contribution to society by advancing education, fostering learning, and promoting groundbreaking research at the highest international standards. Each year, we provide invaluable support to millions of individuals, equipping them with the tools they need to thrive.

From passionate educators and eager learners to pioneering researchers and esteemed academics, we play a vital role in building confidence and facilitating success across more than 170 countries worldwide. We offer a platform for individuals to showcase their knowledge, kindle curiosity, and nurture a deep understanding of the world around us.

Guided by the principles of Great Place To Work and the unwavering dedication of our employees, Cambridge University Press & Assessment Manila embodies a united, dynamic, and inclusive global community. We are an organization that embraces change, values the aspirations of our employees, and consistently strives to meet the evolving needs of our customers.

#WeAreCambridge #PursuingPotential #GreatPlaceToWorkCertified

Why join us?

Are you ready to be part of something greater? Join Cambridge and embark on a rewarding journey dedicated to transforming lives through education.

We are an internationally renowned organization with a powerful mission to make a difference. With a global presence spanning multiple countries and a diverse workforce of over 6,500 dedicated individuals, we are proud to shape the future of learning on a worldwide scale.

At Cambridge, we believe in the intrinsic value of education and its ability to empower individuals to reach their full potential. You will have the opportunity to contribute to our noble cause and make a lasting impact. Whether you are an innovative strategist, a skilled researcher, a passionate educator, or a creative problem-solver, we are looking for individuals like you to join our exceptional team.

Together, we will ignite curiosity, spark inspiration, and unlock the true potential within every learner. Join us at Cambridge and become an integral part of our mission to shape minds, change lives, and create a brighter future for generations to come.

Revenue Support Specialist (5232)