School Approval Officer (4845) Job at Cambridge University Press & Assessment | Manila

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School Approval Officer (4845)

Job Description

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We are recruiting for a School Approval Officer who will be part of our School Approval Team. We are looking for an enthusiastic self-starter with excellent communication skills and a keen eye for accuracy. The School Approval Team is part of the Assessment & Customer Support division in Cambridge International. We work closely with our schools throughout their customer lifecycle, alongside our regional offices based around the world. Our innovative team continually evolves to ensure we get the best for our schools and learners. Key responsibilities for this role will be to:

Maintain accurate school information across multiple systems.

Manage access rights per established rules.

Supply and store contracts and support materials as required.

Liaise globally to advise on School Approval processes.

Deliver high-quality customer service within set timescales.

Accurately handle financial tasks, including invoices and disputes.

Escalate concerns to the Assistant Manager.

Foster a culture of growth, innovation, and solution-oriented approaches.

Qualification

What makes you the ideal candidate for this position?

Degree or equivalent experience in operations/administration.

Proficient in data handling, processing, and multi-system communication.

C1 or higher English qualification.

Excellent IT skills, especially in MS Office (Word, Outlook, Excel).

Experience or interest in international environments and complex processes.

Quick learner, able to manage multiple tasks under pressure.

Strong communication skills, open to feedback and process improvement.

Flexible and adaptable to regular changes.

Proactive in identifying and solving problems.

Behaviours

Getting things done – takes ownership of tasks and aligns time, energy and resources to meet personal and team's objectives.

Embraces change – future-focused, seeks learning opportunities; able to respond positively to changing situations.

Customer focused – considers the impact of their actions on customers.

Good team player – creates positive working relationships; shares knowledge and information with colleagues; supports and assists others to improve and achieve shared goals.

Whilst not essential, it is very advantageous if you submit a Cover Letter (supporting statement) alongside your CV. What is a cover letter? A cover letter is a supporting statement that introduces you to an employer by elaborating on the information you have provided on your CV. Why should I write a cover letter? A cover letter gives you the opportunity to explain specifically why you are the best candidate for this role. It is therefore advantageous to write a cover letter for the position you are applying for. A good cover letter will help your application to stand out.

About The Cambridge University Press & Assessment | Manila

At Cambridge University Press & Assessment, we are dedicated to empowering individuals worldwide to unleash their full potential and pursue excellence in line with our vision of #PursuingPotential.

As a renowned academic publisher and assessment organization, we are deeply rooted in the esteemed University of Cambridge. Moreover, we take immense pride in being recognized as a certified Great Place to Work in the Philippines.

Our mission is clear—to make a meaningful contribution to society by advancing education, fostering learning, and promoting groundbreaking research at the highest international standards. Each year, we provide invaluable support to millions of individuals, equipping them with the tools they need to thrive.

From passionate educators and eager learners to pioneering researchers and esteemed academics, we play a vital role in building confidence and facilitating success across more than 170 countries worldwide. We offer a platform for individuals to showcase their knowledge, kindle curiosity, and nurture a deep understanding of the world around us.

Guided by the principles of Great Place To Work and the unwavering dedication of our employees, Cambridge University Press & Assessment Manila embodies a united, dynamic, and inclusive global community. We are an organization that embraces change, values the aspirations of our employees, and consistently strives to meet the evolving needs of our customers.

#WeAreCambridge #PursuingPotential #GreatPlaceToWorkCertified

Why join us?

Are you ready to be part of something greater? Join Cambridge and embark on a rewarding journey dedicated to transforming lives through education.

We are an internationally renowned organization with a powerful mission to make a difference. With a global presence spanning multiple countries and a diverse workforce of over 6,500 dedicated individuals, we are proud to shape the future of learning on a worldwide scale.

At Cambridge, we believe in the intrinsic value of education and its ability to empower individuals to reach their full potential. You will have the opportunity to contribute to our noble cause and make a lasting impact. Whether you are an innovative strategist, a skilled researcher, a passionate educator, or a creative problem-solver, we are looking for individuals like you to join our exceptional team.

Together, we will ignite curiosity, spark inspiration, and unlock the true potential within every learner. Join us at Cambridge and become an integral part of our mission to shape minds, change lives, and create a brighter future for generations to come.

School Approval Officer (4845)