Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.   We are looking for hands-on, energetic, enthusiastic, and experienced Software Delivery Managers/Senior Delivery Managers to join our teams in delivering a variety of deliverables across our product families. As expected in a dynamic software delivery team, deliverables will range from delivery on existing application suites to delivering new products and services.   Why Cambridge? At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding. We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one. Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the perfect environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential.   What can you get from Cambridge? In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset. Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.   Your responsibilities as a Senior Delivery Manager: As a Senior Delivery Manager, you will empower the delivery teams to ensure effective delivery across the product families and actively participate in the communities and guilds, helping shape the culture and processes. You will also be expected to:

Issue resolution that would otherwise hamper progress.

Support the Product Manager's and Head of Centre of Excellence's ambitions and direction.

Act as Scrum Master if required.

Delivery planning and management throughout the lifecycle.

Ownership of incident investigation and resolution, being involved in major incidents & problem record resolutions.

Help foster an agile mindset and encourage a great team culture

Be proactive and willing to take up the challenges

What makes you the ideal candidate in this role? You will be an ideal candidate if you have the ability to convey technical information to a non-technical audience, reaching the desired understanding and the ability to motivate your team members to meet tight deadlines and create a motivational environment. Additionally, knowledge, experience, or expertise in the below would give you an advantage:

Knowledgeable in balancing innovation and service stability.

Working knowledge of planning tools and delivery frameworks such as Scrum, Kanban, ITIL, Jira, Trello.

Excellent knowledge and background of the full software development life cycle, with a working knowledge of each of the relevant stages.

Excellent relationship management, conflict resolution and stakeholder engagement skills up to Director level.

Proven experience in reporting, effective risk & issue management.

Track record of successful software delivery in an application development environment.

Understanding the agile mindset and know when and how to apply in different situations.